Super Duplex, Titanium, High Nickel Alloys & Stainless Steel from SSF Limited
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Super Duplex, Titanium, High Nickel Alloys & Stainless Steel from SSF Limited
Stainless Steel Fasteners
Broombank Road
Chesterfield
Derbyshire
England
S41 9QJ
Tel: +44 1246 451818
Fax:+44 1246 455268
sales@ssf.co.uk

Customer Satisfaction Questionnaire

1. Communication
How do you rate the communications interface between your organisation and SSF, including communication with the various departments and functions at SSF ?

Poor
Below Average
Average
Above Average
Good


2. Enquiry/Order Process
How do you rate the effectiveness of enquiry and order processing when dealing with SSF ?

Poor
Below Average
Average
Above Average
Good

3. Product Quality
How do you rate the quality of product supplied by SSF ?

Poor
Below Average
Average
Above Average
Good

4. Supporting Documentation
How do you rate the standard of documentation associated with the supply of product from SSF ?

Poor
Below Average
Average
Above Average
Good

5. After Sales Service
How do you rate the quality of the after sales service provided by SSF ?

Poor
Below Average
Average
Above Average
Good

6. Level Of Satisfaction
Finally, on a scale of 1 to 10, with 10 representing 'very satisfied', how satisfied are you with SSF as a supplier or potential supplier ? 

1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
Your Company's Name
Your Name